What You Need To Know About Returns & Refunds Policies Clearly Before Completing Your Purchase.
Online Return Policy- 100% Satisfaction Guarantee
You are only eligible for a return if you request it within 7 days of receiving your product. Your refund will be processed using the same method of payment and purchase. Please note that it can take up to 10 working days for the refund to appear on your account due to the varying processing times of different payment providers. The customer is responsible for any return shipping costs. Please Note: The original shipping costs are non-refundable. If you received FREE shipping, the actual shipping cost ($9.95) will be deducted from your refund.
Cancellations Policy
All orders are processed as soon as you purchase and we can’t cancel as they are already with our warehouse team and it’s hard to stop the work flow and pull out individual orders- please make sure you want the product before ordering.
To start your return:
Please contact us at [info@amritapujabox.com] if you have any questions.
We will give you the return mailing address and advise the process. DO NOT send, until we have given you the correct address.
Please ship your item back to us within 7 days of the delivery date. We will not accept returns beyond this time! You will be responsible for shipping your item(s) back to us, and return shipping costs cannot be refunded.
Please double check postage details when returning your order. We strongly recommend using a trackable service and uploading the tracking information in our returns portal. We do not take responsibility for stolen or missing packages.
I received the wrong item / damaged item:
– If your item (including final sale items) arrives damaged for whatever reason, we will send you a replacement free of charge! Please email us at (info@amritapujabox.com) to report the defect/damage within 7 days of receipt.
– The time limit for requesting a refund for a defective item is within 7 days of delivery.
– If you receive the wrong item (whoops, we’re only human), we will send you the correct item! We may send you a return shipping label for the incorrect item.
– Refunds/returns will not be provided due to customer error! Example: incorrect shipping address, not reading sizes or descriptions of products, etc.
Refunds
Once your return is received, you will be notified that we have received your returned product in acceptable condition.
If this is the case, then we will process your refund within 7 business days of receipt and a credit will automatically be applied to your original method of payment. Please allow up to 15 days for refunds to reflect on your account.
We have the right to deny credit if the merchandise returned does not meet our return policy requirements.
Exchanges
We do not offer exchanges at this time. If you would like to exchange an item, please return the original item and place another order for the new item.
Updated: 22 August 2022